Privacy Policy | Jonesroadbeaute

Effective Date: August 24, 2025

Jonesroadbeaute (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.jonesroadbeaute.com, “Site”), purchase our clean beauty products (including sulfates-, parabens-, and phthalates-free items like Uber-Black Mascara and Peppermint Lip Gloss), or interact with our services. By accessing or using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information that you provide directly to us, as well as information automatically collected through your use of the Site.

1.1 Personal Information You Provide

When you browse, purchase, or engage with our Site, you may choose to share:

  • Contact Information: Name, email address (e.g., for order confirmations or updates), phone number, and shipping/billing address.
  • Payment Information: Credit/debit card details, PayPal or other payment method credentials (note: we do not store full payment details—this information is processed securely by our third-party payment processors, such as Stripe or PayPal, which adhere to industry standards like PCI DSS).
  • Account Information: Username, password (encrypted), and preferences (e.g., favorite products, communication opt-ins) if you create an account.
  • Other Information: Feedback, reviews, or questions you submit via our contact form (using [email protected]) or customer support channels.

1.2 Automatically Collected Information

When you use our Site, we may collect non-personal and aggregated data through cookies, web beacons, and similar technologies:

  • Device/Usage Data: IP address, browser type, operating system, device model, pages visited, time spent on the Site, and referral source.
  • Cookies: Small text files stored on your device to enhance your experience (e.g., remembering your login status or shopping cart items). You can manage cookie preferences through your browser settings, but disabling certain cookies may limit Site functionality.

2. How We Use Your Information

We use your personal information only for legitimate business purposes, as outlined below:

  • Process and Fulfill Orders: Verify your identity, process payments, ship products (e.g., using your shipping address), and send order confirmations/tracking updates.
  • Provide Customer Support: Respond to your inquiries, resolve issues (e.g., returns or product questions), and communicate via email ([email protected]) or phone.
  • Improve Our Site and Products: Analyze usage data to enhance Site functionality, personalize your browsing experience (e.g., recommending clean beauty products like our Uber-Black Mascara), and develop new offerings aligned with customer needs.
  • Send Marketing Communications: Share updates, promotions, or exclusive offers about our sulfates-, parabens-, and phthalates-free products (only if you opt in to marketing emails). You can unsubscribe at any time via the “unsubscribe” link in our emails.
  • Comply with Legal Obligations: Maintain records for tax, accounting, or regulatory purposes, and respond to lawful requests from government authorities.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your information only in the following circumstances:

3.1 Trusted Third-Party Service Providers

We partner with third parties to support our business operations, and these providers may access your information only to perform specific tasks on our behalf:

  • Payment Processors: Stripe, PayPal, or similar services to securely process payments (they do not store or use your data for unrelated purposes).
  • Shipping Partners: USPS, UPS, or FedEx to deliver your orders (we share only your shipping address and order details necessary for delivery).
  • Marketing/Analytics Tools: Platforms like Mailchimp (for email communications) or Google Analytics (for Site usage analysis) – these tools are contractually obligated to protect your data.

3.2 Legal Disclosures

We may disclose your information if required by law (e.g., to comply with a subpoena or court order) or to protect our rights, property, or safety, or the rights of others (e.g., investigating fraud or unauthorized activity).

3.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new owner – we will notify you of any such change via email or a prominent notice on our Site.

4. How We Protect Your Information

We implement industry-standard security measures to prevent unauthorized access, use, or disclosure of your personal information:

  • Encryption: Data transmitted between your device and our Site (e.g., payment details, login credentials) is encrypted using SSL/TLS technology.
  • Secure Storage: Personal information stored on our servers is protected by firewalls, access controls, and regular security audits.
  • Limited Access: Only authorized employees (e.g., customer support, order processing teams) have access to your information, and they are required to maintain confidentiality.

While we take reasonable steps to protect your data, no online platform is 100% secure. We cannot guarantee absolute security, and you acknowledge that you use our Site at your own risk.

5. Your Privacy Rights

Depending on your location (e.g., EU under GDPR, California under CCPA), you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Update or correct inaccurate or incomplete information.
  • Deletion: Request that we delete your personal information (subject to legal or business obligations, e.g., order records).
  • Opt-Out: Unsubscribe from marketing communications at any time (use the “unsubscribe” link in emails or contact us at [email protected]).
  • Data Portability: Request that we transfer your information to another service provider (where technically feasible).

To exercise these rights, please contact us at [email protected] with your full name, email address, and a clear description of your request. We will respond within 30 days (or as required by applicable law).

6. Children’s Privacy

Our Site is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected data from a child under 13, we will delete it immediately. Parents or guardians with concerns can contact us at [email protected].

7. Third-Party Links

Our Site may contain links to third-party websites (e.g., social media platforms, partner brands). We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. When we make changes, we will revise the “Effective Date” at the top of this page and post the updated policy on our Site. We may also notify you via email (if you have provided your email address) of material changes. We encourage you to review this policy regularly.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Jonesroadbeaute

Email: [email protected]

We will respond to your inquiry as soon as possible.